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| Warranty: 90 days |
How to return merchandise to Tenma:
- Call (1-877-626-3532) or e-mail the Customer Service Department and request an RA (Return Authorization) number, which will be valid for 30 days.
- Place the original package inside another shipping carton, along with a copy of your invoice and a brief explanation of why the original merchandise is being returned. Do not mark on the original container or use as a shipping carton.
- Print the RA number legibly on the outside of the outer shipping carton in bold, visible letters.
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Send the package to:
Tenma
405 South Pioneer Blvd
Springboro, OH 45066-3001 |
| Download the return authorization form (.pdf, 14kb) |
| Note: Certain products classified as "ORM-D" require special packaging and shipping procedures. If you are unsure of how to handle these items, please contact your freight carrier for information. |
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