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Placing an order on our site is fast and convenient. Use our search or browse to find the parts you need. Add them to your shopping cart and when you are ready to complete your order click "Checkout".
You'll be asked for billing and shipping information. If you've purchased on our website before, most of the information will be filled in already.
After you submit your order, you'll receive an order confirmation notice at your e-mail address. You can visit the Order Status/History page to check the status of your order at any time.
Below are questions you may have about ordering:
Building My Order
How do I place an order on lampsandmounts.com?
How do I add an item to my cart?
How do I delete an item from my cart?
How do I tell if inventory is available for a part?
What is a product lead time?
What does it mean when a part is back-ordered?
Are all of MCM's parts available online?
What is a special order item?
What is a handling fee?
Viewing My Order
How do I view my order?
How do I print a copy of my order?
Completing My Order
What type of order confirmation will I receive?
Checking my Order Status/History
Where's my order?
I don't see orders I placed by telephone or fax.
How do I place an order on lampsandmounts.com?
Placing an order on lampsandmounts.com is easy. Follow these steps:
- Search for the items you need. When you found the product you need, add it to your shopping cart using the "Add to Cart" button.
- In the shopping cart, click "Checkout" when you're done shopping.
- Complete the required information in the Checkout section.
- Place your order by clicking "Submit Order" on the Review Order page.
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How do I add an item to my cart?
If you have found the item in search results or are viewing a part detail page, enter the quantity in the Qty. field and click the "Add to cart" icon. You'll see the item placed in your cart.
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How do I delete an item from my cart?
In the shopping cart, click Delete next to the item.
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How do I tell if inventory is available for a part?
Search for the part you're interested in. In the search results, "In Stock", "Out of Stock" or "Limited Stock" is shown. On the product details page, the exact quantity on hand is displayed as well.
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What is a product lead time?
We don't stock certain products because of size or infrequent demand. For these products, we will show the typical manufacturer lead time if we do not have the supplier inventory listed.
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What does it mean when a part is back-ordered?
Occasionally, demand for certain electronic parts is so great that industry-wide shortages emerge and we are temporarily unable to keep them in inventory. In that situation, we will advise you of expected waiting time for delivery and offer substitute or similar items as an alternative.
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Are all of your products available online?
Our online database stores information for the most popular electronic products. In addition to the products listed in our online database, we have access to millions of more products from over 300 manufacturers. If you can't find the product you need on our site, call 1-800-543-4330. We can find the product you need.
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What is a special order item?
A special order item is an item not found in the catalog. We'll do our best to locate the item as a service to you. Special order items may be subject to minimum quantities and/or special handling charges. Shipment will be made as quickly as deliveries are received from our suppliers. Special order items are sold on a non-cancelable, non-returnable basis. Prices are subject to change without notice.
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What is the handling fee?
A handling fee of $2.99 will be applied to all orders. A handling fee of $3.99 will be applied to all USPS orders. The handling fee is included in our shipping charges.
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How do I view my order?
You can view your order by clicking View Cart, which is found on the top right of every page of the website.
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How do I print a copy of my order?
On the Order Review page, click "print" to print a copy of your order.
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What type of order confirmation will I receive?
We will send an order confirmation to the e-mail address you provided us. The order confirmation will contain the order number and a list of the parts you purchased along with prices and quantities.
Where's my order?
You can find information on orders you've placed on the website on the Order Status/History page. If you need information on an order that isn't shown, such as an order placed with our call center, please call 1-877-626-3532.
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I don't see orders I placed by telephone or fax.
Order history only displays orders placed on lampsandmounts.com. If you need information on orders you placed by telephone or fax, please call 1-877-626-3532.
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